How It Works
From signup to a year of magic in your child's mailbox.
Five short steps. Twelve months of magic. Real letters in real envelopes, delivered to your child's real mailbox by a real postman.
Subscribe
Pick your plan, give us your child's mailing address. Takes about two minutes. We send a confirmation email and a link to the next step.
Tell Santa about your child
The most important step, and the only one that takes more than two minutes. A fifteen-minute intake form, filled once at signup. Your child's name, age, pronouns, pet, best friend, sibling, what they're brave about, what they're afraid of, the family inside jokes. The more Santa knows, the more magic he can pack into every letter.
Each month, a quick update for Santa
At the start of every month, we email you a link to a two-minute form: anything new with your child? Lost a tooth, learned to ride a bike, beat a fear, started a new sport, made a new friend? Whatever you share by the seventh gets woven into that month's letter. We send a gentle reminder on the sixth in case it slipped past. Miss a month and Santa carries on with what he already knows from your intake — your child won't notice.
Letters arrive, all year round
Twelve hand-made envelopes a year. We mail every letter in the second week of the month, so it lands in your child's mailbox by mid-month. Hand-made on cream cotton paper, sealed with the Reindeer Post crest, stamped from the North Pole. Each one carries a new chapter of the ongoing North Pole story, a new trading card to collect, a puzzle, and a coloring page. Now and then Santa up and vanishes with no notice, and nobody at the Pole knows where he's gone. Donner runs things while he's away, and a postcard or two arrives with clues, so your child can try to figure out where in the world Santa is.
Cancel anytime
Subscribe month-to-month. Cancel from your account in two clicks. Your child keeps every letter they have already received. We hope they keep them in a box and find them when they're twenty-two.
Still wondering about something? Read the FAQs →